Service Request Ticket - # 71974

Service Request Information

CONTACT Name Taylor-winney, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 29, 2019 09:37 AM
Department Phone 88239
Location Email taylorj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20131049[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6440 Intel i7-4600M(2.9GHz 4M)
Serial No. 3C6RF12 Location PDR

CPU Intel Core i7-4600M(2.9 GHz, 4M) 4thGEN


OS Windows 7 Pro Software MS office Pro Plus 2013 from P0094303

Wired NIC EC:F4:BB:3B:35:73


Wireless NIC C4:D9:87:DF:08:86


Bluetooth NIC C4:D9:87:DF:08:8A

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact akarkanen17@wou.edu 88925

Tracking

Entered by Date Memo
Alix Karkanen
Email

Public
Entered by Date Memo
Alix Karkanen Apr 29, 2019 09:57 AM 
Task reassigned to Allison Karkanen.
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Alix Karkanen Apr 29, 2019 09:57 AM 
Status changed from (1) Pending to (5) Completed
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Natalie Plasker Apr 29, 2019 09:37 AM 
The computer spins for several minutes before they
are able to load, or do anything. Says it took
them 25 minutes to print a document.
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