Service Request Ticket - # 71989

Service Request Information

CONTACT Name Braun, Debbie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 30, 2019 10:01 AM
Department College of Liberal Arts and Sciences Phone 14220
Location Email braund@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130905[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 443BV12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 443BV12 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A5:4E:55

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Apr 30, 2019 11:45 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Apr 30, 2019 11:45 AM 
she needs a new battery for her ups, she is ordering one
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Gino Salazar Apr 30, 2019 10:14 AM 
123
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Gino Salazar Apr 30, 2019 10:10 AM 
Task reassigned to Giovanni Salazar.
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Natalie Plasker Apr 30, 2019 10:01 AM 
Every couple of hours her computer has a loud
beeping that lasts for about a minute. She believe
it has something to do the battery.
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