Service Request Ticket - # 71993

Service Request Information

CONTACT Name Baldwin, Paula   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 30, 2019 12:05 PM
Department Humanities Division Phone 88065
Location Email baldwinp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170678[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 21.5-inch 4K 3.0GHz Quad Intel i5 #Z0TK
Serial No. 78D25W8052J1G9 Location PDR

CPU Intel Core i5(3.0GHz quad -core)


OS MAC OS X 10.12 (macOS Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2017006552; TRANSFER from W#20120652: EndNote X6 for MAC from P0090632 SR67846;

Wired NIC 78:7B:8A:C4:6C:0B


Wireless NIC 24:F6:77:03:00:24


Bluetooth NIC 24:F6:77:03:00:25

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen May 09, 2019 08:45 AM 
Task reassigned to Bradley Karkanen.
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Bradley Karkanen May 09, 2019 08:45 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen May 09, 2019 08:44 AM 
It has been a few days and she hasn't called so I am closing 
the ticket.
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Bradley Karkanen Apr 30, 2019 02:30 PM 
Task reassigned to UCS Tech.
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Bradley Karkanen Apr 30, 2019 01:09 PM 
She was on 10.14.0 I installed 10.14.4 told her to call back if 
it doesn't resolve the issue.
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Brighton Bohnenkamp Apr 30, 2019 12:05 PM 
Task reassigned to Bradley Karkanen.
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Brighton Bohnenkamp Apr 30, 2019 12:05 PM 
Blinking screen/ acting strange
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