Service Request Ticket - # 72012

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 02, 2019 12:54 PM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180986[Edit Inv] (opens in a new window) Bldg/Room WUC 133
Service Tag 1JD9DW2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 1JD9DW2 Location Santiam Room upgrade (replaced w/ 20240818)

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software

Wired NIC 6C:2B:59:E7:F5:8B

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer Jun 06, 2019 02:54 PM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth May 14, 2019 10:04 AM 
Task reassigned to Nathan Sauer.
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Reggie Johnson May 07, 2019 11:27 AM 
image and set up complete along with SR 72013
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Reggie Johnson May 03, 2019 09:39 AM 
Imaging on stand up 
desk
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Robbie Downin May 02, 2019 12:55 PM 
Priority changed from (3) Priority to (2) High Priority.
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Robbie Downin May 02, 2019 12:54 PM 
NEW EQUIP SETUP: Deliver Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core to Werner Univ Center 130
New items: W#20180986[Edit Inv] (computer)
This will get the smart classroom image.
Item will be on inventory desk, when finished leave it on my desk.
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