Service Request Ticket - # 72023

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 03, 2019 10:39 AM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150447[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 259KFB2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2015004715

Wired NIC 18:66:DA:02:AB:AB

TECHS Submitted by Gino Salazar Contact gsalazar15@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson May 17, 2019 02:44 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson May 17, 2019 02:44 PM 
Cpu is back in RWEC 206
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Megan Thibeault May 13, 2019 12:10 PM 
Task reassigned to Reggie Johnson.
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Megan Thibeault May 13, 2019 12:10 PM 
Is this done?
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Reggie Johnson May 07, 2019 12:14 PM 
Task reassigned to UCS Tech.
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Reggie Johnson May 07, 2019 10:48 AM 
Ready to be delivered back to RWEC 206 sitting in 
outbox
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Gino Salazar May 03, 2019 01:59 PM 
Task reassigned to Reggie Johnson.
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Gino Salazar May 03, 2019 01:59 PM 
Imaging on stand up desk, its instructor station for RWEC 206, please 
keep an eye on it
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Gino Salazar May 03, 2019 10:39 AM 
Task reassigned to Giovanni Salazar.
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Gino Salazar May 03, 2019 10:39 AM 
Took 20130726[Edit Inv] in its place
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