Service Request Ticket - # 72028

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 03, 2019 02:42 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130742[Edit Inv] (opens in a new window) Bldg/Room TODD 339
Service Tag 35P3M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35P3M02 Location Peer Advising Room

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC 34:17:EB:9A:7C:6B

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti May 07, 2019 07:46 AM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti May 06, 2019 09:54 AM 
The PC station is a little far from where the
monitor(TV) was mounted. To connect this equipment
together they have to get a long VGA/HDMI cable.
Also i suggested that they move the station close
to the monitor(TV)and get a wireless keyboard/mouse.
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Shina Oladiti May 03, 2019 03:22 PM 
Status changed from (1) Pending to (2) Scheduled
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Shina Oladiti May 03, 2019 02:47 PM 
Task reassigned to Shina Oladiti.
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Megan Thibeault May 03, 2019 02:43 PM 
Task reassigned to Reggie Johnson.
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Emma Feldman May 03, 2019 02:42 PM 
She called and said that they have a computer and
TV in the advising room that are not working/in
use currently. They want to get them up and
working for students that come in.

I figured we could check out the computer part of
the request and then contact classroom support
about the TV. 

They are open 9-3:30

Todd 339

Sarah Hughes (student): 503-409-3351
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