Service Request Ticket

Service Request Information

CONTACT	Name	Stuntzner, Jeanie	Date	May 03, 2019 04:12 PM
	Department	Creative Arts	Phone	88461
	Location		Email	stuntznerj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20071019 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	HP LaserJet P4515x Laser Printer #CB516A#ABA
	Serial No.	CNDY204410	Location	PDR
	Model	CB516A	Hostname	mini-cooper.wou.edu
	Notes	IP:140.211.115.54	Ink/Toner Refill
	Wired NIC	00:1E:0B:16:35:6C

TECHS	Submitted by	Emma Feldman	Contact	efeldman14@wou.edu	88925
	Primary Technician		Contact	ppuett16@wou.edu	88925

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	May 07, 2019 12:15 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	May 07, 2019 12:15 PM	done	Add Attachment
Megan Thibeault	May 06, 2019 12:25 PM	Task reassigned to Peter Puettmann.	Add Attachment
Shandelle Plasker	May 03, 2019 04:49 PM	Task reassigned to UCS Tech.	Add Attachment
Shandelle Plasker	May 03, 2019 04:49 PM	This machine is too old to support and its an HP. She would like it picked up for PDR.	Add Attachment
Shina Oladiti	May 03, 2019 04:43 PM	Task reassigned to Shandelle Pepper.	Add Attachment
Shina Oladiti	May 03, 2019 04:38 PM	It looks like something is broken in the printer. I have the pics with me and will send it to Shandelle	Add Attachment
Emma Feldman	May 03, 2019 04:12 PM	**This is an email** Hello! One of our printers is only printing half of a page, it's 20071019, in Rice Auditorium. No rush, but could someone come and take a look at it? Thank you, Jeanie	Add Attachment