Service Request Ticket - # 72035

Service Request Information

CONTACT Name Jaskoski, Kelly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 06, 2019 10:34 AM
Department Financial Aid Phone 88774
Location Email jaskoskk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141177[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 8T4NV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 8T4NV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298; Adobe Acrobat DC Pro subscription from XXXX2015004716 serialized desktop MAY2016 RENEWED MAY2017

Wired NIC 98:90:96:DA:64:AE

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann May 06, 2019 02:51 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann May 06, 2019 02:51 PM 
done
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Megan Thibeault May 06, 2019 12:17 PM 
Task reassigned to Peter Puettmann.
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Megan Thibeault May 06, 2019 12:17 PM 
Don't think we have one, check the shelf and then
let the user know they will need to purchase a new
one. Offer them a dell one for temp use?
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Alix Karkanen May 06, 2019 10:34 AM 
Kelly called asking if we have a mouse with a 
roller ball that she could have. If we don't, 
either let SRD know so we can call her, or a 
tech can call her at 88774 and let her know.
If we do, drop it off at her office anytime 
after 2:30.
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