Service Request Ticket - # 72041

Service Request Information

CONTACT Name Loudenback, Audrey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 06, 2019 11:56 AM
Department Multicultural Student Services Phone 88834
Location Email loudena@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20130966[Edit Inv] (opens in a new window) Bldg/Room WUC 212D
Service Tag Description Dell Ultrasharp 23-inch Multimedia Monitor #UZ2315H
Serial No. CN0PCR5K7287243RAH2S Location office
TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar May 08, 2019 01:50 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar May 08, 2019 01:50 PM 
Took over new cables to her and it ran fine
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Gino Salazar May 06, 2019 04:43 PM 
Got caught up at PDR but I will go over first thing when I get in 
tomorrow
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Megan Thibeault May 06, 2019 12:17 PM 
Task reassigned to Giovanni Salazar.
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Alix Karkanen May 06, 2019 11:56 AM 
Audrey says she's had this problem before, 
where her monitor flickers on and off, and 
someone came by earlier this year to replace a 
cable (could not find that ticket) but she 
thinks it might be the port on the laptop that 
she connects it to. She will be in her office 
after 2 today.
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