Service Request Ticket - # 72046

Service Request Information

CONTACT Name Peterson-Ahmad, Maria   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 06, 2019 04:31 PM
Department College of Education Phone 89286
Location Email petersonahmadm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20181016[Edit Inv] (opens in a new window) Bldg/Room RWEC 131
Service Tag Description Xerox 3330/DNI Monochrome Laser Printer
Serial No. 9BR547750 Location Maria Peterson-Ahmad, TT TED Asst Professor

Model 3330/DNI Hostname
Notes Print Resolution: 1200 x 1200 dpi Maximum Print Size: 8.5 x 14" Minimum Print Size: 3 x 5" Print Speed: 42 ppm (Simplex) First Print Out Time: 6.5 Seconds Automatic Duplexing 50-Sheet Bypass & 250-Sheet Input Trays Mobile Printing & Front USB Port Recommended Monthly Print Volume: 6,000 pages per month Physical Dimensions: 11.4" h x 14.4" w x 14.4" d; USB LOCAL PRINTER' Drivers on T:\1. Drivers\Printers\XEROX\Phaser_3330_DNI Ink/Toner Refill Extra-high Capacity Print Cartridge: 15,000 std. pages5 106R03624 High Capacity Print Cartridge: 8,500 std. pages5 106R03622 Standard Capacity Print Cartridge: 2,600 std. pages5 106R03620 Drum Cartridge: 30,000 pages6 101R00555

Wired NIC 9C:93:4E:75:18:11

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti May 10, 2019 02:39 PM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti May 10, 2019 02:39 PM 
Setup the printer. It is working great!
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Shina Oladiti May 10, 2019 02:00 PM 
Task reassigned to Shina Oladiti.
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Peter Puettmann May 10, 2019 11:49 AM 
Task reassigned to UCS Tech.
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Peter Puettmann May 10, 2019 11:49 AM 
Priority changed from (2) High Priority to (1) Highest Priority.
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Stephanie Magee May 10, 2019 10:02 AM 
Rm # 117
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Peter Puettmann May 10, 2019 09:45 AM 
they arent in rwec 131. left a vm for location and
avialabilty
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Megan Thibeault May 10, 2019 07:32 AM 
Take Joe with ya please
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Megan Thibeault May 10, 2019 07:32 AM 
Task reassigned to Peter Puettmann.
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Shandelle Plasker May 09, 2019 04:53 PM 
There is an Ethernet loopback plugged into the 
ethernet port of this machine. Please keep it 
plugged in. When these machines are setup 
locally a network error shows for some reason 
and this gets rid of it.
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Megan Thibeault May 09, 2019 02:00 PM 
Status changed from (1) Pending to (2) Scheduled
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Megan Thibeault May 09, 2019 02:00 PM 
Priority changed from (3) Priority to (2) High Priority.
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Megan Thibeault May 09, 2019 01:59 PM 
Task reassigned to UCS Tech.
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Megan Thibeault May 09, 2019 01:40 PM 
****This is an email****
How about 9:15am tomorrow morning?  :)
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Megan Thibeault May 09, 2019 01:31 PM 
****This is an outgoing email****
Hi Maria,

I need some additional information regarding
service request #72046

Description: PRINTER SETUP: Xerox 3330/DNI
W#20181016[Edit Inv] to RWEC 131 for M. Peterson-Ahmad

When would be a good time to deliver and set up
this new printer?

Thanks!
Megan
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Public
Robbie Downin May 06, 2019 04:31 PM 
NEW EQUIP SETUP: Deliver Xerox 3330/DNI Monochrome Laser Printer to RWEC 131
New items: W#20181016[Edit Inv] (printer)
For USB hookup with W#20160246[Edit Inv]
Items are on inventory counter
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