Service Request Ticket - # 72049

Service Request Information

CONTACT Name Ludwig, Chad   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 07, 2019 08:55 AM
Department Deaf Studies and Professional Studies Phone 88444
Location Email ludwigc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180350[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple 27-inch iMac with Retina 5K Display #Z0TP
Serial No. D25XF0H0J1GN Location PDR

CPU 3.4GHz Quad-Core Intel Core i5


OS MAC OS X 10.13 (High Sierra) Software MSDesktop Ed Office 201* for MAC XXXX2018007938; Apple Pro Apps bundle( Final Cut ProX, Motion 5, Compressor 4, Logic Pro X, MainStage 3) via JAMF managed distribution UCS2018008162; Graphic By Picta, Inc Ver. 3.1 MAC OS app via JAMF(managed distribution) VISA2018008711 FEB2019 SR71354;

Wired NIC 68:FE:F7:00:08:80


Wireless NIC 14:20:5E:07:C4:40


Bluetooth NIC 14:20:5E:07:C4:41

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti May 07, 2019 09:46 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti May 07, 2019 09:46 AM 
He needs access to App Store. I told him he could
use his own personal apple store credentials.
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Shina Oladiti May 07, 2019 09:15 AM 
Task reassigned to Shina Oladiti.
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Brighton Bohnenkamp May 07, 2019 08:56 AM 
RWEC 137
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Brighton Bohnenkamp May 07, 2019 08:55 AM 
****This is an email****
I'd love to have admin rights but I don't.

The WOU ID number is 20180350[Edit Inv]

I'm available all day today and let me know if 
you need another date/time options.
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Brighton Bohnenkamp May 07, 2019 08:55 AM 
****This is an email****
UCS Help Desk

I would like to see about having WhatsApp 
software download into my office computer, this 
would help me facilitate group text with 
participants attending to one of our event that 
I am coordinating.
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