Service Request Ticket

Service Request Information

CONTACT	Name	Harrington, Rachel	Date	May 07, 2019 10:39 AM
	Department	College of Education	Phone	88831
	Location		Email	harringr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20141278 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple MacBook Air 13.3 #Z0RJ
	Serial No.	C1MPX3SYG944	Location	PDR
	CPU	Intel Core i5(1.6GHz dual-core, 3MB L3)
	OS	MAC OS X 10.14 (Mojave)	Software	MS Office 2011 Std for MAC from XXXX2014004298
	Wireless NIC	E0:AC:CB:6C:F2:40
	Bluetooth NIC	E0:AC:CB:6C:F2:41

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	ucshelpdesk@wou.edu	88925

Entered by	Date	Memo
Service Request Desk			Email Public
Entered by	Date	Memo
Alix Karkanen	May 08, 2019 12:10 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Alix Karkanen	May 08, 2019 12:10 PM	dropped back off this morning	Add Attachment
Gino Salazar	May 07, 2019 11:09 AM	Task reassigned to Service Request Desk.	Add Attachment
Gino Salazar	May 07, 2019 11:08 AM	Task reassigned to Giovanni Salazar.	Add Attachment
Gino Salazar	May 07, 2019 11:08 AM	Task reassigned to UCS Tech.	Add Attachment
Gino Salazar	May 07, 2019 11:08 AM	Took it over, she will bring back tomorrow!	Add Attachment
Gino Salazar	May 07, 2019 10:59 AM	Task reassigned to Giovanni Salazar.	Add Attachment
Gino Salazar	May 07, 2019 10:53 AM	Taking Charger 20131010	Add Attachment
Brighton Bohnenkamp	May 07, 2019 10:39 AM	**This is an email** Oh, man! Could someone bring it by? I'm in RWEC 103 until 12:00 and in 127 after that. I have to go from 9:00-5:00 today with only a 30 minute break. I would really appreciate it if I didn't have to come and grab it. I will definitely find time tomorrow to bring it back, though	Add Attachment
Brighton Bohnenkamp	May 07, 2019 10:39 AM	Needs loaner charger for mac air	Add Attachment