Service Request Ticket - # 72064

Service Request Information

CONTACT Name Erickson, Kimberly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 08, 2019 09:57 AM
Department Humanities Division Phone
Location Email ericksonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20120305[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8570/DT Color Printer
Serial No. XFN137012 Location PDR

Model 8570/DT Hostname hum3.wou.edu
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 2X525 Letter/Legal Input Tray, Two-Sided Printing, IP: 140.211.76.56 Ink/Toner Refill

Wired NIC 00:00:AA:D7:76:2E

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker May 08, 2019 11:53 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker May 08, 2019 11:53 AM 
The toner was a free one which the machine will 
only take so many free toners.
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Alix Karkanen May 08, 2019 09:57 AM 
Kimberly says that a tech came by earlier 
(didn't know who) and tried to add ink to the 
printer. They couldn't do it, but someone else 
figured it out. Now there is an error saying to 
remove the ink, but if they do there will be no 
blue ink.
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