Service Request Ticket - # 72077

Service Request Information

CONTACT Name Daniel, Susan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 09, 2019 12:34 PM
Department Humanities Division Phone 88378
Location Email daniels@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20131024[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25MR217F8J7 Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0094155

Wired NIC 68:5B:35:CF:39:45


Wireless NIC 88:63:DF:8C:0D:AB


Bluetooth NIC 88:63:DF:8C:0D:AC

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth May 10, 2019 10:19 AM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth May 10, 2019 10:19 AM 
Reinstalled printer drivers
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Gino Salazar May 10, 2019 10:18 AM 
Task reassigned to Joe Collinsworth.
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Megan Thibeault May 10, 2019 07:33 AM 
Task reassigned to Giovanni Salazar.
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Emma Feldman May 09, 2019 12:34 PM 
She is trying to print and a bouncing icon appears
saying that it's "held for approval". She said it
also happened sometime last week but it went away.
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