Service Request Ticket - # 72081

Service Request Information

CONTACT Name Plahn, Ambre   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 09, 2019 04:21 PM
Department Special Projects Phone 89763
Location Email plahna@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130874[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43R7V12 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A5:E0:6A

TECHS Submitted by Savannah Sharp Voss Contact svoss17@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann May 10, 2019 09:18 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann May 10, 2019 09:18 AM 
done
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Peter Puettmann May 10, 2019 08:29 AM 
bringing loaner 20130890[Edit Inv] just in case
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Megan Thibeault May 10, 2019 07:33 AM 
Task reassigned to Peter Puettmann.
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Savannah Sharp Voss May 09, 2019 04:21 PM 
Front desk computer will not boot up.  
Displaying error "no boot device found"

Student Desk Worker- America Sepulveda
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