Service Request Ticket - # 72084

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 10, 2019 11:08 AM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20120250[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. 200SL704733 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:A0:FE:CF

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson May 10, 2019 03:47 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson May 10, 2019 02:48 PM 
Rebooted cpu and user 
was able to log in. 
Cpu is running good 
no updates are needed
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Reggie Johnson May 10, 2019 02:24 PM 
Task reassigned to Reggie Johnson.
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Gino Salazar May 10, 2019 02:00 PM 
Task reassigned to UCS Tech.
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Megan Thibeault May 10, 2019 11:25 AM 
Task reassigned to Giovanni Salazar.
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Stephanie Magee May 10, 2019 11:08 AM 
****This is an email****
I've asked students and checked in on the one 
that was taken and repaired and returned 
earlier.  It seems to be doing okay.  

The one in the corner is now acting up though.
Monitor:  2012 1099
WYSE client:  2012 0250
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