Service Request Ticket - # 72086

Service Request Information

CONTACT Name Morell, Kyle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 10, 2019 03:01 PM
Department University Computing Solutions Phone 89384
Location Email morellk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20181378[Edit Inv] (opens in a new window) Bldg/Room VAL 216
Service Tag Description Xerox 3330/DNI Monochrome Laser Printer
Serial No. 9BR548819 Location Valsetz Resource Office (local USB) on W#20130519

Model 3330/DNI Hostname
Notes Print Resolution: 1200 x 1200 dpi Maximum Print Size: 8.5 x 14" Minimum Print Size: 3 x 5" Print Speed: 42 ppm (Simplex) First Print Out Time: 6.5 Seconds Automatic Duplexing 50-Sheet Bypass & 250-Sheet Input Trays Mobile Printing & Front USB Port Recommended Monthly Print Volume: 6,000 pages per month Physical Dimensions: 11.4" h x 14.4" w x 14.4" d; USB LOCAL PRINTER' Drivers on T:\1. Drivers\Printers\XEROX\Phaser_3330_DNI Ink/Toner Refill Extra-high Capacity Print Cartridge: 15,000 std. pages5 106R03624 High Capacity Print Cartridge: 8,500 std. pages5 106R03622 Standard Capacity Print Cartridge: 2,600 std. pages5 106R03620 Drum Cartridge: 30,000 pages6 101R00555

Wired NIC 9C:93:4E:75:22:05

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar May 14, 2019 10:40 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Gino Salazar May 14, 2019 10:40 AM 
Delivered!
 Add Attachment
Gino Salazar May 13, 2019 04:39 PM 
I'll take over at 10 tomorrow!
 Add Attachment
Gino Salazar May 13, 2019 04:39 PM 
Task reassigned to Giovanni Salazar.
 Add Attachment
Shandelle Plasker May 13, 2019 12:53 PM 
Task reassigned to UCS Tech.
 Add Attachment
Shandelle Plasker May 13, 2019 12:53 PM 
There is a loopback plugged into the ethernet port 
of this machine. Please do not take it out.
Add Attachment
Robbie Downin May 10, 2019 03:01 PM 
PRINTER SETUP: Deliver Xerox 3330/DNI Monochrome Laser Printer to Valsetz 216 for Kyle Morell
New items: W#20181378[Edit Inv] (printer)
For USB connection with W#20130519[Edit Inv]
Items will be on inventory counter
 Add Attachment