Service Request Ticket

Service Request Information

CONTACT	Name	Schachter, Lisa	Date	May 14, 2019 11:53 AM
	Department	Advancement & Foundation	Phone
	Location		Email	schachterl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20160962 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	156YKH2	Description	Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
	Serial No.	156YKH2	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2016005511; TRANSFER:
	Wired NIC	50:9A:4C:45:DE:6E

TECHS	Submitted by	Natalie Plasker	Contact	nplasker15@wou.edu	88925
	Primary Technician		Contact	ppuett16@wou.edu	88925

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	May 16, 2019 12:50 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Peter Puettmann	May 16, 2019 12:50 PM	do ne	Add Attachment
Megan Thibeault	May 14, 2019 01:38 PM	Task reassigned to Peter Puettmann.	Add Attachment
Natalie Plasker	May 14, 2019 12:21 PM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Natalie Plasker	May 14, 2019 12:21 PM	**This is an email** Hi Natalie – number is 20160962. I will be here until 3:30 today and anytime is fine. Tomorrow, anytime between 9 and 4 should also work. Thanks. Lisa Schachter Director	Add Attachment
Natalie Plasker	May 14, 2019 11:53 AM	asked for W# and availability	Add Attachment
Natalie Plasker	May 14, 2019 11:53 AM	**This is an email** Hi UCS Folks, I would like to request that someone stop by to set up my file manager so that it defaults directly to my SFA file area: J: Advancement-Creative Arts/SMITH SERIES As I dig further into the job, I am spending more and more time having to go through many clicks just to get to the area where my files are located. This change will make me oh-so- more efficient ; ) I can’t wait. Many thanks, Lisa	Add Attachment