Service Request Ticket - # 72117

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 15, 2019 09:26 AM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Scanner Edit WOU # 20170854[Edit Inv] (opens in a new window) Bldg/Room SHCC 104
Service Tag Description Brother ImageCenter Desktop Scanner#ADS-2800W
Serial No. U64278M7G198342 Location Crystal Ross (for use with W#20140298)
TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti May 15, 2019 11:07 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti May 15, 2019 11:07 AM 
she has admin right, i think she should be fine
and the remote scan just need to be license by
medicate.
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Megan Thibeault May 15, 2019 09:29 AM 
Task reassigned to Shina Oladiti.
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Alix Karkanen May 15, 2019 09:26 AM 
Crystal Ross scanner is not working, and it is 
connected to the program Medicat. They will be 
calling her at 11am to remote install the 
program to that scanner, but they said she will 
need Windows Authority Admin Rights, she would 
like someone to come and make sure her computer 
has that.

Ext 88058
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