Service Request Ticket - # 72120

Service Request Information

CONTACT Name Garrison, Jodie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 15, 2019 10:41 AM
Department Creative Arts/Art Phone 88027
Location Email garrisonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20180543[Edit Inv] (opens in a new window) Bldg/Room ITC 210
Service Tag Description Xerox VersaLink C400/DNM Color Laser Printer XPPS
Serial No. 7HB776068D Location ITC 210 Lab Printer

Model C400/DNM Hostname itc210lf.wou.edu
Notes XPPS PROGRAM for supplies and repair Best for workteams of 2 to 10 users, Color: up to 36 ppm/Black: up to 36 ppm, First Print Out Time: 13 Seconds (Color), Maximum Print Size: 8.5 x 14" /Minimum, Print Size: 3 x 5", Automatic Duplexing on C400/DN, Print Resolution: 600 x 600 dpi, USB 3.0 and Ethernet Connectivity, 150-Sheet Bypass & 550-Sheet Input Trays, 5" Touchscreen LCD; Easy-Access USB Port, Recommended Monthly Print Volume:Up to 5,000 pages per month, Monthly Duty Cycle Max: 80,000 Pages, STUDENT TECH(XPPS); NETWORKED IP ADDRESS:140.211.114.36 Ink/Toner Refill

Wired NIC 9C:93:4E:65:B4:E0

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar May 16, 2019 09:27 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar May 16, 2019 09:27 AM 
Rebooted all of them and then sent a few test prints, it’s all 
good!
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Gino Salazar May 15, 2019 11:27 AM 
Task reassigned to Giovanni Salazar.
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Alix Karkanen May 15, 2019 10:41 AM 
Jodie says there are a few students trying to use 
the new printer in ITC 210, but it keeps asking 
for an admin password.
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