Service Request Ticket - # 72125

Service Request Information

CONTACT Name Voiland, Michelle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 15, 2019 12:46 PM
Department Athletics Phone
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20141292[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25PX0PCF8J7 Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.13 (High Sierra) Software Microsoft Desktop Education-(EES) OFFICE for MAC XXXX2014004298

Wired NIC 98:5A:EB:D2:61:89


Wireless NIC B8:09:8A:DA:5F:C1


Bluetooth NIC B8:09:8A:DA:5F:C2


TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public

Entered by Date Memo
John Rushing May 15, 2019 02:47 PM
Status changed from (1) Pending to (5) Completed
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John Rushing May 15, 2019 02:47 PM
Fixed, reinstalled the printer. She also had 
issues getting a PDF to print correctly.  Ended up 
being an issue with the PDF file.
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Megan Thibeault May 15, 2019 01:13 PM
Task reassigned to John Rushing.
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Megan Thibeault May 15, 2019 01:13 PM
Can you help with this? 
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Alix Karkanen May 15, 2019 12:46 PM
Michelle is trying to print but her printer has 
an error saying that is paused and is asking 
her for a password. The printer is in the hall 
way on the 2nd floor (20130698) and her 
computer is 20141292[Edit Inv]. The printer is also low 
on toner.
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