Service Request Ticket - # 72128

Service Request Information

CONTACT Name Morell, Kyle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 15, 2019 02:16 PM
Department University Computing Solutions Phone 89384
Location Email morellk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20181368[Edit Inv] (opens in a new window) Bldg/Room ACK 167
Service Tag Description Apple 13-inch MacBook Pro, Space Gray #Z0UK
Serial No. FVFYM358HV2H Location Tina Fuchs, replaces W#20160285

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.14 (Mojave) Software MSDesktopEdOffice201*MAC XXXX2018007938;

Wireless NIC 38:F9:D3:C8:C9:B5


Bluetooth NIC 38:F9:D3:CF:EA:97

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact morellk@wou.edu 89201

Tracking

Entered by Date Memo
Kyle Morell
Email

Public
Entered by Date Memo
Kyle Morell Jun 03, 2019 11:50 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault May 21, 2019 09:37 AM 
Task reassigned to Kyle Morell.
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Shina Oladiti May 21, 2019 08:04 AM 
Task reassigned to UCS Tech.
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Shina Oladiti May 21, 2019 08:03 AM 
****This is an outgoing email****
Hi Kyle,

I need some additional information regarding
service request #72128

Description: NEW EQUIP: 13in MacBook Pro
W#20181368[Edit Inv] & dock W#20181369[Edit Inv] to Ackerman 130 for
T. Fuchs

Will like to let you know that the subject line
laptop is prepped and ready for delivery.

Let me know what time/day works for you best to
pick it up or have us delivery it.

Regards,
Shina
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Public
Shina Oladiti May 21, 2019 08:01 AM 
It is back on the inventory counter.
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Shina Oladiti May 20, 2019 11:34 AM 
Sitting on my desk.
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Shina Oladiti May 20, 2019 11:25 AM 
Imaged. And ready for delivery.
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Robbie Downin May 15, 2019 02:16 PM 
NEW EQUIP SETUP: Deliver Apple 13-inch MacBook Pro, Space Gray #Z0UK and CalDigit TS3Plus 15-Port ThunderBolt3 Dock(SpcGry) to Ackerman 130
New items: W#20181368[Edit Inv] (MacBook Pro), W#20181369[Edit Inv] (dock)
Items are for Tina Fuchs, to be delivered to Kyle to handle setup.
Items will be on inventory counter
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