Service Request Ticket - # 72144

Service Request Information

CONTACT Name Morell, Kyle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 16, 2019 12:21 PM
Department University Computing Solutions Phone 89384
Location Email morellk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20181364[Edit Inv] (opens in a new window) Bldg/Room VAL 107
Service Tag GY9WDW2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. GY9WDW2 Location

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E8:04:A0


TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact morellk@wou.edu 89201

Tracking

Entered by Date Memo
Kyle Morell
Email

Public

Entered by Date Memo
Kyle Morell Jun 03, 2019 11:56 AM
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso May 23, 2019 09:26 AM
Task reassigned to Kyle Morell.
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Katherine Reynoso May 23, 2019 09:26 AM
Items have been delivered.
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Katherine Reynoso May 23, 2019 08:29 AM
****This is an outgoing email****
Hi Kyle,

I need some additional information regarding
service request #72144

Description: NEW EQUIP: OptiPlex 7060 W#20181364[Edit Inv] &
monitors W#20181366[Edit Inv] & 1367 to Valsetz 130

We are finished with your equipment and is ready
to be delivered. Would you prefer for us to
deliver these items to your office or would you
like to pick it up?

Thank You,
Katherine Reynoso
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Public
Katherine Reynoso May 23, 2019 08:24 AM
Task reassigned to UCS Tech.
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Katherine Reynoso May 23, 2019 08:24 AM
Item is finished and ready to be delivered. It is
on the inventory counter.
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Reggie Johnson May 21, 2019 10:16 AM
Imaging on stand up 
desk
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Robbie Downin May 16, 2019 12:21 PM
NEW EQUIP SETUP: Deliver Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core and Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ and Dell UltraSharp 24 USB-C Monitor 
#U2419HC to Valsetz 130 for Steve Munson
New items: W#20181364[Edit Inv] (computer), W#20181366[Edit Inv] (monitor), W#20181367[Edit Inv] (monitor)
Old items: W#20101266[Edit Inv] (computer), W#20100612[Edit Inv] (monitor), W#20090062[Edit Inv] (monitor)
Items are for Steven Munson but will be delivered to Kyle
Items will be on inventory counter
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