Service Request Ticket

Service Request Information

CONTACT	Name	Morell, Kyle	Date	May 16, 2019 12:45 PM
	Department	University Computing Solutions	Phone	89384
	Location		Email	morellk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20181365 (opens in a new window)	Bldg/Room	VAL 215
	Service Tag	GYHSDW2	Description	Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
	Serial No.	GYHSDW2	Location	Imelda Garcia
	CPU	intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201* from XXXX2018007938;
	Wired NIC	6C:2B:59:E2:7C:09

TECHS	Submitted by	Robbie Downin	Contact	rdownin17@wou.edu	88925
	Primary Technician		Contact	morellk@wou.edu	89201

Entered by	Date	Memo
Kyle Morell			Email Public
Entered by	Date	Memo
Robbie Downin	Jun 03, 2019 11:56 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Kyle Morell	Jun 03, 2019 11:56 AM	Complete and deployed to user	Add Attachment
Katherine Reynoso	May 23, 2019 09:26 AM	Task reassigned to Kyle Morell.	Add Attachment
Katherine Reynoso	May 23, 2019 09:26 AM	Item has been delivered.	Add Attachment
Katherine Reynoso	May 23, 2019 08:25 AM	Item is finished and ready to be delivered. Item is on the inventory counter.	Add Attachment
Katherine Reynoso	May 23, 2019 08:25 AM	Task reassigned to UCS Tech.	Add Attachment
Gino Salazar	May 21, 2019 11:30 AM	Status changed from (5) Completed to (1) Pending	Add Attachment
Reggie Johnson	May 21, 2019 11:29 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Reggie Johnson	May 21, 2019 11:29 AM	Imaging on stand up desk	Add Attachment
Robbie Downin	May 16, 2019 12:45 PM	NEW EQUIP SETUP: Deliver Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core to Valsetz 130 New items: W#20181365 (computer) Old items: W#2160272 (computer) Deliver to Kyle and he'll set it up Items will be on inventory counter	Add Attachment