Service Request Ticket

Service Request Information

CONTACT	Name	Morell, Kyle	Date	May 16, 2019 01:01 PM
	Department	University Computing Solutions	Phone	89384
	Location		Email	morellk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20181363 (opens in a new window)	Bldg/Room	BUT 204
	Service Tag	GY9QDW2	Description	Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
	Serial No.	GY9QDW2	Location	Val Branets, replaces W#20130717
	CPU	intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201* from XXXX2018007938;
	Wired NIC	6C:2B:59:E8:03:2B

TECHS	Submitted by	Robbie Downin	Contact	rdownin17@wou.edu	88925
	Primary Technician		Contact	morellk@wou.edu	89201

Entered by	Date	Memo
Kyle Morell			Email Public
Entered by	Date	Memo
Robbie Downin	May 24, 2019 09:48 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Kyle Morell	May 24, 2019 09:48 AM	Installed the New PC after adding Conference programmer	Add Attachment
Katherine Reynoso	May 23, 2019 09:27 AM	Task reassigned to Kyle Morell.	Add Attachment
Katherine Reynoso	May 23, 2019 09:27 AM	Item has been delivered.	Add Attachment
Katherine Reynoso	May 23, 2019 08:31 AM	Item is ready to be delivered. It is on the inventory shelf.	Add Attachment
Shina Oladiti	May 22, 2019 10:59 AM	Task reassigned to UCS Tech.	Add Attachment
Shina Oladiti	May 22, 2019 10:59 AM	Task reassigned to Shina Oladiti.	Add Attachment
Shina Oladiti	May 22, 2019 10:59 AM	Send email once all the PC going to Kyle are ready.	Add Attachment
Shina Oladiti	May 22, 2019 10:57 AM	Prepped and ready for delivery. Stack on the standup desk.	Add Attachment
Reggie Johnson	May 21, 2019 11:29 AM	Imaging on stand up desk	Add Attachment
Robbie Downin	May 16, 2019 01:01 PM	NEW EQUIP SETUP: Deliver Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core to Valsetz 130 New items: W#20181363 (computer) Old items: W#20130717 (computer) Computer is for Val Branets but deliver to Kyle for him to setup Items will be on inventory counter	Add Attachment