Service Request Ticket - # 72161

Service Request Information

CONTACT Name Killip, Laura   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 20, 2019 10:14 AM
Department Creative Arts/Art Phone 88340
Location Email killipl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140721[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 7P9XD42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D6:8B:28

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ellism@wou.edu 88629

Tracking

Entered by Date Memo
Michael Ellis
Email

Public
Entered by Date Memo
Michael Ellis May 20, 2019 01:24 PM 
Status changed from (2) Scheduled to (5) Completed
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Michael Ellis May 20, 2019 01:24 PM 
Shea recompiled and it should work now.  I called
and left a message.
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Shandelle Plasker May 20, 2019 10:38 AM 
Task reassigned to Michael Ellis.
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Shandelle Plasker May 20, 2019 10:36 AM 
Task reassigned to Shandelle Pepper.
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Alix Karkanen May 20, 2019 10:14 AM 
Laura has tried several browsers but when she 
tries to buy print credits she gets the page 
attached
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image.png