Service Request Ticket - # 72166

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 20, 2019 01:17 PM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181354[Edit Inv] (opens in a new window) Bldg/Room SHCC 220
Service Tag GY9TDW2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. GY9TDW2 Location Health ED workroom

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E8:04:C2

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth May 28, 2019 11:55 AM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti May 28, 2019 11:46 AM 
Task reassigned to Joe Collinsworth.
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Joe Collinsworth May 28, 2019 09:10 AM 
Status changed from (1) Pending to (2) Scheduled
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Joe Collinsworth May 28, 2019 09:10 AM 
Delivering at 10
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Joe Collinsworth May 28, 2019 08:34 AM 
****This is an outgoing email****
Hi Trisha,

Regarding service request #72166

Description: NEW EQUIP SETUP: 4 OptiPlex 7060s & 4 
24in monitors to SHCC 220 (order#11041)

Your computers are ready to be delivered, please 
let me know when we can come set them up for you.
Thanks,
Joe
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Public
Joe Collinsworth May 28, 2019 08:33 AM 
Ready to be delivered
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Joe Collinsworth May 23, 2019 01:09 PM 
Moved to inventory counter
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Robbie Downin May 20, 2019 01:17 PM 
NEW EQUIP SETUP: Deliver 4 Dell OptiPlex 7060 SFF desktops, i5-8500 3Ghz 6core and 4 Dell 24 Monitors 23.8in LED w/ webcam&spkr #P2418HZ to SHCC 220
New items: W#20181354 , W#20181355 , W#20181356 , W#20181357 (computers), W#20181358 , W#20181359 , W#20181360 , W#20181361 (monitors)
Old items: W#20130516 , W#20110341 , W#20110342 , W#20100417 (computers)
The computers will be on the inventory counter, and the monitors will be below it
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