Service Request Ticket - # 72178

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 21, 2019 11:31 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20130271[Edit Inv] (opens in a new window) Bldg/Room AD Lobby
Service Tag Description Samsung 19-inch NC191 Vmware Zero Client LED-LCDDisplay #NC191-T
Serial No. Z6KSHCJD600303M Location Admin 1st floor hallway

CPU Teradici TERA2321 PCoIP


OS Unknown Software

Wired NIC C4:73:1E:BB:7A:6F

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar May 22, 2019 01:43 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar May 21, 2019 03:49 PM 
20130271[Edit Inv] and 20130270[Edit Inv] are there!
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Gino Salazar May 21, 2019 03:25 PM 
This one is all good!
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Megan Thibeault May 21, 2019 11:32 AM 
Task reassigned to Gino Salazar.
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Megan Thibeault May 21, 2019 11:32 AM 
Please double check W# in this hallway area to
make sure inventory is up to date!
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Natalie Plasker May 21, 2019 11:31 AM 
Renata Kerwood requested the ticket
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Natalie Plasker May 21, 2019 11:31 AM 
The student use computer in the hallway of the 
registrars office is not turning on. They said 
they double checked that everything is plugged in, 
but no lights are coming on.
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