Service Request Ticket

Service Request Information

CONTACT	Name	Keulks, Gavin	Date	May 21, 2019 12:29 PM
	Department	Humanities Division	Phone	88519
	Location		Email	keulksg@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20181397 (opens in a new window)	Bldg/Room	APSC 212
	Service Tag		Description	Xerox VersaLink C400 Color Laser Printer #C400/DN
	Serial No.	S7HB462414	Location	Honors Office
	Model	C400/DN	Hostname	honorsoffice.wou.edu
	Notes	Best for workteams of 2 to 10 users, Color: up to 36 ppm/Black: up to 36 ppm, First Print Out Time: 13 Seconds (Color), Maximum Print Size: 8.5 x 14" /Minimum, Print Size: 3 x 5", Automatic Duplexing on C400/DN, Print Resolution: 600 x 600 dpi, USB 3.0 and Ethernet Connectivity, 150-Sheet Bypass & 550-Sheet Input Trays, 5" Touchscreen LCD; Easy-Access USB Port, Recommended Monthly Print Volume:Up to 5,000 pages per month, Monthly Duty Cycle Max: 80,000 Pages; NOT STUDENT TECH; USB LOCAL or NETWORKED IP ADDRESS:140.211.64.10	Ink/Toner Refill
	Wired NIC	9C:93:4E:65:D6:12

TECHS	Submitted by	Robbie Downin	Contact	rdownin17@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	May 23, 2019 07:53 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shandelle Plasker	May 23, 2019 07:53 AM	This has been delivered and setup.	Add Attachment
Shandelle Plasker	May 22, 2019 01:50 PM	**This is an email** Hi Gavin, I have your new printer all ready for delivery. I was wondering if today would be a good time to come by and set it up. I am open until 4 today. If not please send me some other available times and we can schedule this. Shandelle	Add Attachment
Robbie Downin	May 21, 2019 12:29 PM	NEW EQUIP SETUP: Deliver Xerox VersaLink C400 Color Laser Printer #C400/DN to APSC 212 [order #7561] New items: W#20181397 (printer) Old items: W#20071119 (printer) Items are on the inventory counter	Add Attachment