Service Request Ticket - # 72183

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 21, 2019 12:58 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181216[Edit Inv] (opens in a new window) Bldg/Room HL 230J
Service Tag J2LLDW2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. J2LLDW2 Location Alcove Lab

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938; UPGRADED to ZOOMTEXT 2019 UCS2018009028 (WIN 10) MAY2019 SR72183;

Wired NIC 6C:2B:59:E8:06:4B

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann May 24, 2019 08:06 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann May 24, 2019 08:06 AM 
installed
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Peter Puettmann May 23, 2019 03:38 PM 
Task reassigned to Peter Puettmann.
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Reggie Johnson May 23, 2019 01:27 PM 
Task reassigned to UCS Tech.
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Reggie Johnson May 23, 2019 01:06 PM 
Zoomtext is installed 
back on inventory 
counter
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Megan Thibeault May 23, 2019 09:52 AM 
Task reassigned to Reggie Johnson.
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Megan Thibeault May 23, 2019 09:52 AM 
Can you get this imaged and install Zoomtext
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Tricia Flaherty May 21, 2019 02:14 PM 
ZOOMTEXT 2019 UPGRADE for ST/WIN10 can be found at:
T:\ZoomText\ZoomText for WIN\ZoomText 2019
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Robbie Downin May 21, 2019 12:58 PM 
NEW EQUIP SETUP: Deliver Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core and Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ to Hamersly Library 2nd Floor alcove
New items: W#20181216[Edit Inv] (computer), W#20181345[Edit Inv] (monitor)
Old items: W#20130213[Edit Inv] (computer), W#20110126[Edit Inv] (monitor)
Additional software: Zoomtext 2019
Items will be on inventory counter
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