Service Request Ticket - # 72192

Service Request Information

CONTACT Name Valdes-Fernandez, Sylvia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 22, 2019 02:42 PM
Department Student Enrichment Program Phone 88550
Location Email fernandezs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171067[Edit Inv] (opens in a new window) Bldg/Room MNB 116
Service Tag CSCJRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSCJRP2 Location Mathematics Office

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552; SOFTWARE to be transferred:MathType v6.8 WIN from VISA2012003280, and Geometer's Sketchpad Version 5 - Computer School/Institution license from VISA2015005193 MAR2016;

Wired NIC D8:9E:F3:4B:AA:E5

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson May 22, 2019 03:28 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Reggie Johnson May 22, 2019 03:26 PM 
Gave Sylvia admin rights, task completed
 Add Attachment
Reggie Johnson May 22, 2019 02:50 PM 
Task reassigned to Reggie Johnson.
 Add Attachment
Stephanie Magee May 22, 2019 02:42 PM 
****This is an email****
I will be here until 5, or tomorrow and Friday 
from 11:30-2.
Add Attachment
Stephanie Magee May 22, 2019 02:42 PM 
Sylvia needs admin rights to install Zotero onto 
her computer
 Add Attachment