Service Request Ticket - # 72193

Service Request Information

CONTACT Name Vasas, Dona   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 22, 2019 03:01 PM
Department Business Services Phone 88172
Location Email vasasd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
peripheral Edit WOU # 20181399[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Dell Business Thunderbolt DockTB16 w/ 180W Adapter
Serial No. TW-00J5C6-32070-92K-020F-A06 Location Loaner shelf
TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti May 29, 2019 11:27 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti May 29, 2019 11:27 AM 
Licensed the software and she is good to go.
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Shina Oladiti May 23, 2019 11:06 AM 
Setup done and install PL-SQL on her machine. Will
check back to license the PLSQL
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Megan Thibeault May 23, 2019 08:53 AM 
Task reassigned to Shina Oladiti.
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Megan Thibeault May 23, 2019 08:53 AM 
Please contact the user and Katherine or Joe with
you to the setup. Let me know if you have any
questions.
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Robbie Downin May 22, 2019 03:01 PM 
NEW EQUIP SETUP: Deliver Dell Business Thunderbolt DockTB16 w/ 180W Adapter to Admin 101j
New items: W#20181399[Edit Inv] (dock)
They want to hook their laptop W#2017858 LAT7390 2in1 up to 2-3 displays; they have 2 4k(W#20170895[Edit Inv] & 20170896) and 1 normal display (?? W#20140994[Edit Inv] ??) and 
a PC desktop W#20141211[Edit Inv]
Item will be on inventory counter
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