Service Request Ticket - # 72219

Service Request Information

CONTACT Name Schulze, Joshua   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 23, 2019 04:23 PM
Department College of Education Phone 89285
Location Email schulzejm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160245[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Air 13-inch #Z0TB
Serial No. C1MS72HWH3QK Location PDR 2023 Giveaway

CPU Intel Core i5(1.6GHz dual-core, 3MB L3)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education license allows install of Office 201* for MAC and above XXXX2016005511

Wireless NIC C4:B3:01:96:75:10


Bluetooth NIC C4:B3:01:96:75:11

TECHS Submitted by Bradley Karkanen Contact bkarkanen16@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Katherine Reynoso Jul 25, 2019 02:06 PM 
Status changed from (7) Waiting for Contact to (5) Completed
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Katherine Reynoso Jul 25, 2019 01:18 PM 
Task reassigned to Self Resolved.
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Katherine Reynoso Jul 25, 2019 01:18 PM 
He has another ticket open 73083. I will close 
this one.
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Gino Salazar Jul 15, 2019 03:49 PM 
Status changed from (4) On Hold to (7) Waiting for Contact
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Peter Puettmann Jun 04, 2019 01:11 PM 
Status changed from (1) Pending to (4) On Hold
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Gino Salazar Jun 04, 2019 11:11 AM 
He's in China until the end of June, he will contact us then
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Gino Salazar May 31, 2019 08:42 AM 
Sent email
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Bradley Karkanen May 23, 2019 04:23 PM 
This machine needs to be upgraded to the latest 
Mac OS.
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