Service Request Ticket - # 72220

Service Request Information

CONTACT Name Finch, Rhys   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 23, 2019 04:31 PM
Department Student Media Phone 89697
Location Email finchr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101081[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.5GHz, Quad core
Serial No. SC02FGZS0DHJF Location PDR 2023 Giveaway

CPU Intel Core i5(2.5GHz Quad-Core)


OS Unknown Software Microsoft Office for Mac 2011 license from P0080174, Adobe Design Prem CS5 for MAC license from P0080174

Wired NIC C8:2A:14:1C:F4:A0


Wireless NIC 10:9A:DD:A2:9D:D2


Bluetooth NIC 44:2A:60:D6:31:46

TECHS Submitted by Bradley Karkanen Contact bkarkanen16@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Jun 03, 2019 09:23 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Joe Collinsworth Jun 03, 2019 09:23 AM 
updated to high 
sierra
Add Attachment
Bradley Karkanen May 31, 2019 10:31 AM 
Task reassigned to Joe Collinsworth.
 Add Attachment
Gino Salazar May 31, 2019 08:42 AM 
Sent email
 Add Attachment
Bradley Karkanen May 23, 2019 04:31 PM 
This machine needs to be upgraded to the latest 
version it will run 10.13.
 Add Attachment