Service Request Ticket - # 72224

Service Request Information

CONTACT Name Finch, Rhys   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 23, 2019 04:40 PM
Department Student Media Phone 89697
Location Email finchr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140647[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. C02PQ169F8J7 Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from xxxx2014004298 ; Adobe CC2015* subscription SERIALIZED DESKTOP from Order#9442 SEPT2016 SR61402

Wired NIC 98:5A:EB:CD:B5:D4


Wireless NIC AC:29:3A:94:27:BD


Bluetooth NIC AC:29:3A:94:27:BE

TECHS Submitted by Bradley Karkanen Contact bkarkanen16@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Jun 03, 2019 09:09 AM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Jun 03, 2019 09:09 AM 
updated to mojave
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Reggie Johnson May 31, 2019 09:38 AM 
Task reassigned to Joe Collinsworth.
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Gino Salazar May 31, 2019 09:15 AM 
sent email
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Bradley Karkanen May 23, 2019 04:40 PM 
This machine needs to be upgraded to the latest 
version it will run 10.14
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