Service Request Ticket - # 72225

Service Request Information

CONTACT Name Gauntz, Danielle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 23, 2019 04:51 PM
Department University Computing Solutions Phone 88215
Location Email gauntzd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140383[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch with Retina 5K display #Z0QX
Serial No. C02NX0AZFY14 Location PDR

CPU Intel Core i7(4.0GHz quad)


OS MAC OS X 10.10 (Yosemite) Software MS Office for MAC from WOU License, Transferable from W#20100351: Adobe Master Collection CS5 Mac from P0077649, Adobe Creative Suite 6 Design & Web Premium License from P0094208,

Wired NIC AC:87:A3:07:31:17


Wireless NIC B8:09:8A:C2:FF:6F


Bluetooth NIC B8:09:8A:C2:FF:70

TECHS Submitted by Bradley Karkanen Contact bkarkanen16@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Jun 05, 2019 02:27 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Jun 05, 2019 09:51 AM 
Updated cpu to 10.14
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Reggie Johnson Jun 05, 2019 08:27 AM 
Task reassigned to Reggie Johnson.
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Gino Salazar May 31, 2019 09:11 AM 
Sent email
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Bradley Karkanen May 23, 2019 04:51 PM 
This machine needs to be upgraded to the latest 
version it will run 10.14
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