Service Request Ticket - # 72227

Service Request Information

CONTACT Name Hendrickson, Dorothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 24, 2019 08:17 AM
Department Registrar’s Office Phone 88932
Location Email hendrid@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160986[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 1526LH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 1526LH2 Location PDR 2023 Giveaway

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; PL/SQL developer

Wired NIC 50:9A:4C:46:0B:63

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Stephanie Magee May 24, 2019 08:39 AM 
Dorothy called again, she remade her bookmarks and 
no longer needs help
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Stephanie Magee May 24, 2019 08:39 AM 
Status changed from (1) Pending to (5) Completed
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Stephanie Magee May 24, 2019 08:39 AM 
Status changed from (1) Pending to (5) Completed
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Stephanie Magee May 24, 2019 08:39 AM 
Dorothy called again, she remade her bookmarks and 
no longer needs help
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Joe Collinsworth May 24, 2019 08:39 AM 
Task reassigned to Joe Collinsworth.
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Stephanie Magee May 24, 2019 08:17 AM 
Dorothy's firefox browser updated and changed her 
settings. She lost her bookmarks bar and needs 
help getting them back
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