Service Request Ticket - # 72237

Service Request Information

CONTACT Name Stuntzner, Jeanie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 24, 2019 12:45 PM
Department Creative Arts Phone 88461
Location Email stuntznerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140015[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL145646 Location PDR

Model ColorQube 8870 Hostname rice109.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.114.50 Metered pin: 2821 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:54:13:31

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker May 28, 2019 12:50 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker May 28, 2019 12:50 PM 
Went down and looked at this. Must have been self 
resolved nothing was wrong with it. Test printed.
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Emma Feldman May 24, 2019 12:45 PM 
She said that the student computer lab printer in
Rice is having problems and it has a message
currently about the ink stick
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