Service Request Ticket - # 72246

Service Request Information

CONTACT Name Burton, Laurie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 28, 2019 02:00 PM
Department Natural Science Division Phone 88345
Location Email burtonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141250[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 3HTHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 3HTHV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D4:72:2A

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault May 29, 2019 10:48 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault May 29, 2019 10:48 AM 
Did dell updates and drives, fixed Lauries issue.
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Brighton Bohnenkamp May 28, 2019 02:00 PM 
after her computer updated when she is using the 
alt tab function on her keyboard the tabs over lap 
and she is not able to view them.
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