Service Request Ticket - # 72295

Service Request Information

CONTACT Name Singson, Beeb   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2019 09:20 AM
Department Natural Science Division Phone 89274
Location Email singsonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130172[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 281P8Y1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091562

Wired NIC B8:CA:3A:8A:D5:79

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jun 03, 2019 04:01 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jun 03, 2019 04:01 PM 
Hardware failure. Restarted the machine and it
works fine.
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Shina Oladiti Jun 03, 2019 02:57 PM 
Task reassigned to Shina Oladiti.
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Alix Karkanen Jun 03, 2019 09:20 AM 
Beeb called, saying that a computer in 115 is 
coming up with an error that says "Collecting data 
for trash dump" with a blue screen. No one is in 
that room today so anytime is good.
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