Service Request Ticket - # 72302

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2019 11:10 AM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180763[Edit Inv] (opens in a new window) Bldg/Room SHCC 136
Service Tag 2XMV2W2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 2XMV2W2 Location Trisha Guy, Administrative Assistant

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:D6:72:16

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Alix Karkanen Jun 03, 2019 12:23 PM 
Status changed from (1) Pending to (5) Completed
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Alix Karkanen Jun 03, 2019 12:23 PM 
She seems to have figured this out!
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Megan Thibeault Jun 03, 2019 11:15 AM 
Task reassigned to Peter Puettmann.
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Alix Karkanen Jun 03, 2019 11:10 AM 
Trisha says she's having trouble opening PDFs from 
her Hdrive. She gets an error saying that the page 
cannot be reached. Shes free anytime today.
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