Service Request Ticket - # 72304

Service Request Information

CONTACT Name Timken, Gay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2019 11:45 AM
Department Health & Exercise Science Phone 88217
Location Email timkeng@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150417[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. SC1MRD0L8DV30 Location Going to PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.14 (Mojave) Software Microsoft Desktop Education license allows install of Office 2011 for MAC and above XXXX2015004715;

Wired NIC 38:C9:86:42:68:C7


Wireless NIC A4:F1:E8:D5:E1:E2


Bluetooth NIC A4:F1:E8:D5:E1:E3

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jun 11, 2019 11:34 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jun 11, 2019 11:34 AM 
Good to go
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Megan Thibeault Jun 03, 2019 02:29 PM 
Task reassigned to Megan Eichler.
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Megan Thibeault Jun 03, 2019 02:28 PM 
She is suppose to call me back.
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Alix Karkanen Jun 03, 2019 11:45 AM 
Gay is trying to save a large group of photos from 
drive, but when he downloads them they do not 
appear in any of her folders and she cannot find 
them.
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