Service Request Ticket

Service Request Information

CONTACT	Name	Rupp, Katie	Date	Jun 04, 2019 10:17 AM
	Department	Business Services	Phone	88291
	Location		Email	ruppk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20141205 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	2DXMV42	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	2DXMV42	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 2013 from XXXX2014004298
	Wired NIC	98:90:96:D9:37:E7

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	gsalazar15@wou.edu	88925

Entered by	Date	Memo
Gino Salazar			Email Public
Entered by	Date	Memo
Gino Salazar	Jun 04, 2019 11:49 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Gino Salazar	Jun 04, 2019 11:49 AM	They wanted one set up at the contact's desk and the other is going to be set up at the other person's in august, I'm not really sure why but it sounded like the person was retiring	Add Attachment
Gino Salazar	Jun 04, 2019 11:47 AM	Delivered!	Add Attachment
Gino Salazar	Jun 04, 2019 11:10 AM	Task reassigned to Gino Salazar.	Add Attachment
Tricia Flaherty	Jun 04, 2019 10:17 AM	This is on the Inventory counter in ITC008 with invoice, on 2 workstations in Cashiers AD102 W#20141205 & 20141206	Add Attachment