Service Request Ticket - # 72325

Service Request Information

CONTACT Name Wenzel, Marcus   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 05, 2019 11:30 AM
Department Education & Leadership Phone 89125
Location Email wenzelm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150446[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 258MFB2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2015004715

Wired NIC 18:66:DA:03:03:5E

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact akarkanen17@wou.edu 88925

Tracking

Entered by Date Memo
Alix Karkanen
Email

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Entered by Date Memo
Alix Karkanen Jun 05, 2019 11:34 AM 
Task reassigned to Allison Karkanen.
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Alix Karkanen Jun 05, 2019 11:34 AM 
Status changed from (1) Pending to (5) Completed
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Alix Karkanen Jun 05, 2019 11:34 AM 
Task reassigned to UCS Tech.
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Alix Karkanen Jun 05, 2019 11:34 AM 
Figured it out on his own?
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Shina Oladiti Jun 05, 2019 11:32 AM 
Task reassigned to Shina Oladiti.
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Alix Karkanen Jun 05, 2019 11:30 AM 
Marcus is trying to install an application to have 
a video conference with, but needs admin rights. 
His next class starts at 12:30
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