Service Request Ticket - # 72328

Service Request Information

CONTACT Name Fewx, Andrea   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 05, 2019 12:09 PM
Department The Research Institute Phone 88615
Location Email fewxa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20181391[Edit Inv] (opens in a new window) Bldg/Room TODD 249
Service Tag C7BMRV2 Description Dell Latitude 5490, i5-8250U, 1.6GHZ quad core
Serial No. C7BMRV2 Location TRI Loaner laptop

CPU Intel Core i5-8250U 8thGen(Quad 1.6GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938;

Wired NIC C8:F7:50:7B:82:DE


Wireless NIC 48:89:E7:DC:BD:4C

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jun 06, 2019 01:22 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shina Oladiti Jun 06, 2019 01:22 PM 
Done!
 Add Attachment
Shina Oladiti Jun 06, 2019 08:07 AM 
Task reassigned to Shina Oladiti.
 Add Attachment
Stephanie Magee Jun 05, 2019 02:41 PM 
****This is an email****
Andrea sent this email 5/5

An unexpected meet has come up, could we do the 
tutoring after 1 pm?
Add Attachment
Alix Karkanen Jun 05, 2019 12:11 PM 
Andrea sent a series of short emails, and I am 
not 100% what they mean. 

"It will not print PDFs, can't seem to find them"

"still a problem,  have someone who can tutor me 
on Windows 10 sent over here"

"todd hall and 20181391[Edit Inv] just installed today.   I 
just feel overwhelmed by not being able to find 
things quickly, like 'my computer" "
Add Attachment