Service Request Ticket - # 72329

Service Request Information

CONTACT Name Fernandez, Sylvia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 05, 2019 12:45 PM
Department Mathematics Phone 88994
Location Email fernandezs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171067[Edit Inv] (opens in a new window) Bldg/Room MNB 116
Service Tag CSCJRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSCJRP2 Location Mathematics Office

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552; SOFTWARE to be transferred:MathType v6.8 WIN from VISA2012003280, and Geometer's Sketchpad Version 5 - Computer School/Institution license from VISA2015005193 MAR2016;

Wired NIC D8:9E:F3:4B:AA:E5

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public
Entered by Date Memo
Stephanie Magee Jun 05, 2019 02:33 PM 
Task reassigned to Service Request Desk.
 Add Attachment
Stephanie Magee Jun 05, 2019 02:33 PM 
Task reassigned to Service Request Desk.
 Add Attachment
Stephanie Magee Jun 05, 2019 02:33 PM 
Talked to John, said we did not have KVM switch and 
referred Sylvia to purchase request
 Add Attachment
Alix Karkanen Jun 05, 2019 12:45 PM 
****This is an email****
Hello,

I would like to be able to connect my laptop to 
my monitor and keyboards and be able to switch 
back and forth between my laptop and desktop.  Do 
you have a KVM switch and necessary cables to do 
this?

Thank you,

Sylvia Valdés-Fernández
 Add Attachment