Service Request Ticket - # 72331

Service Request Information

CONTACT Name Plahn, Ambre   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 05, 2019 02:09 PM
Department Special Projects Phone 89763
Location Email plahna@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20181427[Edit Inv] (opens in a new window) Bldg/Room MA 120
Service Tag Description Apple 10.5-inch iPad Air Wi-Fi 64GB - Space Gray #MUUJ2LL/A
Serial No. F9FYD43CLMPD Location Office of Int'l Ed&Development c/o Ambre Plahn

CPU A12X Bionic chip with 64-bit architecture


OS iOS 12 Software

Wireless NIC 54:62:E2:38:A5:8A


Bluetooth NIC 54:62:E2:34:2C:AF

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Jun 18, 2019 03:41 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Jun 18, 2019 03:41 PM 
Task reassigned to Katherine Reynoso.
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Katherine Reynoso Jun 18, 2019 03:41 PM 
Delivered the items.
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Stephanie Magee Jun 18, 2019 03:29 PM 
****This is an email****
Hello,

Just wanted to check back in. I will actually 
be here until 5pm today. Otherwise, I will be 
in and out tomorrow.

Thanks,
Ambre
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Stephanie Magee Jun 18, 2019 12:21 PM 
****This is an email****
Hello,

I will be back from lunch today around 1:30pm 
and will be here until 4pm. Anytime between 
then would be great. Otherwise, we can arrange 
for a time tomorrow if today doesn't work? 

Thanks,
Ambre
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Katherine Reynoso Jun 18, 2019 11:57 AM 
****This is an outgoing email****
Hi Ambre,

I need some additional information regarding
service request #72331

Description: NEW EQUIP SETUP: 2 10.5in iPad Airs
W#20181427[Edit Inv] & 1428 to Maaske 120 for A. Plahn

We have your items ready to be delivered. If you
can contact us with a time for delivery that would
work with you, it would be appreciated.

Thank you,
Katherine
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Public
Tricia Flaherty Jun 17, 2019 11:01 AM 
Task reassigned to UCS Tech.
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Tricia Flaherty Jun 17, 2019 11:01 AM 
This is back on Inventory Counter shelf and can go out to 
Ambre Plahn in Office of Int'l Ed& Dev now.
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Gino Salazar Jun 12, 2019 03:40 PM 
Message to Techs: Do not contact end user, Bill wants this 
for his boss
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Tricia Flaherty Jun 12, 2019 01:59 PM 
Task reassigned to Tricia Flaherty.
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Robbie Downin Jun 05, 2019 02:10 PM 
These also each have a smart keyboard with them
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Robbie Downin Jun 05, 2019 02:09 PM 
NEW EQUIP SETUP: Deliver 2 Apple 10.5-inch iPad Airs Wi-Fi 64GB - Space Gray  #MUUJ2LL/A to Maaske 120
New items: W#20181427[Edit Inv] W#20181428[Edit Inv] (iPad)
Items will be on inventory counter
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