Service Request Ticket - # 72336

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2019 09:24 AM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100081[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i3-3.06GHz #Z0JL
Serial No. W803233ZDNM Location PDR

CPU Intel Core i3(3.06GHz, 4MB L3)


OS Unknown Software Apple Final Cut Express ordered with systems S# LISTED ON T DRIVE, Microsoft Office for Mac 2008 from P0076561, Adobe Master Coll. CS5 MAC P007684, Adobe Master Coll. CS6 from P0091311 JULY2013

Wired NIC C4:2C:03:2C:04:EF


Wireless NIC D8:30:62:64:F9:54


Bluetooth NIC D8:A2:5E:89:6C:95

TECHS Submitted by Savannah Sharp Voss Contact svoss17@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jun 06, 2019 09:57 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shina Oladiti Jun 06, 2019 09:57 AM 
Network issue.
Add Attachment
Shina Oladiti Jun 06, 2019 09:56 AM 
Task reassigned to Shina Oladiti.
 Add Attachment
Savannah Sharp Voss Jun 06, 2019 09:25 AM 
Contact Info: Mason Tobeck, Football office, 253-380-7832
Add Attachment
Public
Savannah Sharp Voss Jun 06, 2019 09:24 AM 
Can't log onto MAC getting "network account 
unavailable"
Add Attachment