Service Request Ticket - # 72349

Service Request Information

CONTACT Name Franklin, Brittany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2019 11:32 AM
Department University Computing Solutions Phone 89267
Location Email newmanb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100077[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i3-3.06GHz #Z0JL
Serial No. W80322L5DNM Location PDR

CPU Intel Core i3(3.06GHz, 4MB L3)


OS Unknown Software Apple Final Cut Express ordered with systems S# LISTED ON T DRIVE, Microsoft Office for Mac 2008 from P0076561, Adobe Master Coll. CS5 MAC P007684, Adobe Master Coll. CS6 from P0091311 JULY2013

Wired NIC C4:2C:03:2E:B2:B6


Wireless NIC D8:30:62:64:F8:B5


Bluetooth NIC 78:CA:39:BE:8D:87

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact franklinb@wou.edu 89267

Tracking

Entered by Date Memo
Brittany Franklin
Email

Public
Entered by Date Memo
Brittany Franklin Jun 06, 2019 01:46 PM 
Status changed from (1) Pending to (5) Completed
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Brittany Franklin Jun 06, 2019 01:46 PM 
Looks good in the Sophos Console :)
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Katherine Reynoso Jun 06, 2019 12:52 PM 
Task reassigned to Brittany Newman.
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Katherine Reynoso Jun 06, 2019 12:52 PM 
Reinstalled Sophos
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Brittany Franklin Jun 06, 2019 11:32 AM 
Sophos needs a reinstall on W20100077.

Tamper Protection Code:
843495147212
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