Service Request Ticket - # 72357

Service Request Information

CONTACT Name Witwer, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2019 12:58 PM
Department Business/Economics Division Phone 88421
Location Email witwerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141259[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 84WHV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D6:02:FF

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jun 06, 2019 04:19 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jun 06, 2019 04:19 PM 
done
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Peter Puettmann Jun 06, 2019 03:30 PM 
Task reassigned to Peter Puettmann.
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Emma Feldman Jun 06, 2019 12:58 PM 
****This is an email****

Good afternoon,
The mouse attached to WOU #20141259[Edit Inv] in West House
210 is having problems and needs replacement.  The
cursor won't remain steady on the screen and jumps
around.
Also, would it be possible to bring 2 mice over? 
That way I could have a spare here on hand.
Thank you,
Kathy
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